Privacy Policy

Effective Date: January 2025

At LUYU Sàrl (accessible from www.luyudrinks.ch), your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms described below.

1. Data Controller

LUYU Sàrl
Chemin de la Combe 5
1095 Lutry, Switzerland
Email: info@luyudrinks.ch
Phone: +41 79 514 15 59

2. Information We Collect

We may collect and process the following personal data:

  • Information You Provide to Us:

    • Name, email address, phone number, and shipping address (e.g., when placing orders or contacting us).
    • Payment details (processed securely via third-party payment gateways).

  • Automatically Collected Information:

    • IP address, browser type, operating system, and other technical details collected through cookies or analytics tools.

  • Cookies and Similar Technologies:

    • We use cookies to improve user experience and analyze website traffic. Please refer to our Cookie Policy for more details.

3. How We Use Your Data

The information collected is used for the following purposes:

  • To process and deliver orders placed on our website.
  • To manage customer support inquiries.
  • To send promotional materials, newsletters, and updates (if you have consented).
  • To improve the functionality and security of our website.

4. Sharing Your Data

We may share your information with trusted third parties for the purposes mentioned above:

  • Payment Processors: To securely process payments.
  • Shipping Providers: To deliver your orders.
  • Analytics Providers: To analyze website performance and improve user experience.

We do not sell, rent, or trade your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data when no longer necessary.
  • Data Portability: Request a copy of your data in a structured format.
  • Withdrawal of Consent: Withdraw your consent for data processing at any time (e.g., for marketing purposes).

To exercise these rights, contact us at info@luyudrinks.ch.

7. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

LUYU Sàrl
Chemin de la Combe 5
1095 Lutry, Switzerland
Email: info@luyudrinks.ch
Phone: +41 79 514 15 59

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